Terms & Conditions

TERMS AND CONDITIONS OF WEBSITE USE

Welcome to Continental Residency, a hotel operated by Continental Lodge. By using our website and services, you agree to the following terms and conditions.

  1. Use of Website Our website is intended for your personal, non-commercial use. You may not use our website for any other purpose without our prior written consent. You may not copy, reproduce, or distribute any content on our website without our permission.
  2. Reservations You may make a reservation through our website or by contacting us directly. Reservations are subject to availability and are not guaranteed until confirmed by us. You may cancel or modify your reservation, subject to our cancellation policy.
  3. Payment You must provide valid payment information to secure your reservation. We accept all major credit cards and other payment methods as indicated on our website. You are responsible for all charges incurred during your stay, including any damages or losses caused by you or your guests.
  4. Check-In and Check-Out Check-in time is [insert time] and check-out time is [insert time]. Early check-in or late check-out may be available upon request, subject to availability and additional charges.
  5. Use of Facilities You may use our facilities and amenities during your stay, subject to availability and our rules and regulations. You are responsible for any damages or losses caused by you or your guests.
  6. Liability We are not liable for any damages, losses, or injuries caused by events beyond our control, such as natural disasters, acts of terrorism, or government actions. We are also not liable for any damages, losses, or injuries caused by your own negligence or misconduct.
  7. Privacy We collect, use, and disclose your personal information in accordance with our Privacy Policy. By using our website and services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
  8. Changes to Terms and Conditions We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website. We encourage you to review these Terms and Conditions periodically.
  9. Governing Law These Terms and Conditions are governed by the laws of [insert state/country]. Any disputes arising out of or relating to these Terms and Conditions will be resolved by arbitration in accordance with the rules of the [insert arbitration association].
  10. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at continentallodge@gmail.com.

By using our website and services, you agree to these Terms and Conditions.

Terms and Conditions for Guest Registration

Welcome to our hotel. To ensure a pleasant and safe stay for all our guests, please take note of the following terms and conditions:

  1. Check-in and Check-out Time: Our check-in and check-out time is 24 hours. Visitors are not permitted in the guest rooms after midnight.
  2. Valuables: The hotel is not responsible for the safety of any valuable items left in the guest rooms. We recommend that you use the safety deposit boxes available at the reception for storing your valuables.
  3. Pre-Termination and Extensions: Pre-termination of stay is not allowed. Extensions will be subjected to availability and rate adjustments. Please contact the reception for any extension requests.
  4. Hotel Premises: The company shall always be deemed to be in full and absolute possession and control of the whole of the hotel premises.
  5. Lady Visitors: Lady visitors are not allowed in guest rooms with male occupants.
  6. Photo ID Proof: Photo ID proof issued by the government is compulsory for all occupants including sharer.
  7. Credit Card Information: In case of any charges not cleared at the time of checkout, the credit card information and the acknowledgement on this registration card will be considered as authorization for the unsettled amounts.
  8. Disputes: All disputes are subject to the jurisdiction of Malda Courts only.
  9. Acknowledgement: By checking in to our hotel, you acknowledge that you have gone through the terms and conditions governing your stay in the hotel and agree to abide by them.

Cancellation Policy:

The cancellation policy of any reservation may vary depending on the room rates, occupancy levels, availability, or other hotel requirements. The cancellation policy will normally be provided to you along with the confirmation of your reservation. Any cancellation of your reservation through this website must comply with the cancellation policy applicable to the reservation.